Technical writing

Tip #11–Use plain language when conveying technical information

Posted on August 17, 2007. Filed under: Blog--All categories, Management development, Technical writing |

Gobbledygook, jargon, geek-speak. Whatever you want to call it, it’s not language the everyday reader understands. Maybe the author’s intent is to try to impress the reader; perhaps the technical language is deemed necessary to convey the message; or maybe the writer just doesn’t understand that not everyone of us reads and speaks the same [...]

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They just don’t get it

Posted on February 11, 2007. Filed under: Blog--All categories, Management development, Technical writing |

Good writers, you know what I’m talking about. The people who write the worst are the ones who don’t realize just how bad their writing is! We try to show them how to improve their writing, but they just don’t get it. They don’t see the value of paying attention to the details or trying [...]

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Business Writing at Butte Community Bank

Posted on February 9, 2007. Filed under: Blog--All categories, Management development, Technical writing |

A special Shout Out to Butte Community Bank: thank you for having me back to conduct another “Business Writing” workshop! This repeat workshop is a great opportunity for me to get to know each of you and a great chance for each of you to get personalized feedback on your writing.
I love organizations like Butte [...]

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Grammar, Punctuation, and Correctness

Posted on January 13, 2007. Filed under: Blog--All categories, Management development, Technical writing |

Ahhh, a day well spent! What’s more fun than spending an entire day focusing on grammar usage, punctuation, and correctness is writing? Spending that day with officers from local law enforcement agencies!
A big shout-out to Beverly Walker of the Regional Public Safety Training Center (RPSTC) for working diligently in 2005 to bring my program, Report [...]

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Dangerous Email

Posted on January 7, 2007. Filed under: Blog--All categories, Management development, Technical writing |

I had an experience with email yesterday that reminded me of the dangers of email–especially in a professional setting. The crux of it is that I’d been coordinating an event with several people. The event involved some who were experienced with the requirements of the event and some who were new to the event. To [...]

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“Dear John” Letters at Work

Posted on January 2, 2007. Filed under: Blog--All categories, Technical writing |

“Is it okay to address an email or letter to ‘Dear John’?” When I heard this question from a client recently, I was flummoxed. Why is this question being asked, I wondered. But then the client explained: “When I have to write to someone named John, I feel weird addressing him as ‘Dear John’ because [...]

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